In order to obtain your Sharp Exchange's account security please follow the steps instructed below and set a Two-Factor Authenticator 2FA for your account. Enabling 2FA for customers is not mandatory, but is strongly recommended for an increased level of safety.
To set up 2FA on your account, please follow the steps below:
- Log in to your Account
- Click on "My Profile"
- The following screen is displayed, where at the bottom, you can see the "Enable 2FA" Button.
*Note that you need to have an authenticator app installed on your mobile device.
- Afterward, you need to add a new connection on your mobile App, scan the QR code as instructed by the App.
- If you completed all these steps the account should be linked, and you MUST enter a 6-digit code from your authenticator app to complete the process.
- Your account should now have the 2FA enabled. You can close the screen or go back to the Exchange. (It is recommended to log off and log in again to start using the new level of security).
- If 2FA is enabled properly, a prompt to enter the authenticator code is displayed once you log in.
- Enter the 6-digit code that is on the authenticator screen and click "Login".
For any additional information or assistance do not hesitate to contact us at support@betinasia.com and our agents will assist you further.
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